As checked and found that airline already issued credit shell Your OTP has been sent to your Mobile Number Kindly check your Mobile. Customer care is not working. Q8: I have cancelled by tickets directly from Airlines, what is the procedure to claim refund from EaseMyTrip? From Anywhere → To Italy, Booking date: On or before 04-Mar-2020 Ticket didn't het..Many have "All passengers who want refund instead of credit shell would be refunded. Sector change is permitted, the name change is not permitted. Travel date: On or before 30-Sep-2020, From Scandinavia, US and Asia → To Scandinavia, US and Asia Q10: Why EaseMyTrip customer care is not responding over calls & emails? You can reschedule here: A: If airlines has confirmed full-refund in writing, then you surely receive it. Prior to the lockdown, the two airlines allowed refunds to be held only in a credit shell for customers, he added. At Airlines website or with EaseMyTrip? Please give us 10-15 days to reconcile and process. The Credit shell is valid till 1 year from the date of creation and can be utilized for the same passenger(s). The credit shell is valid to book until 1 year from the date of creation. Instead of full-refund, airlines are offering credit-shell (that can be used for future travel). Travel date: From 16-Mar-2020 to 05-Apr-2020, Booking date: No restrictions Travel date: No restrictions, Booking date: No restrictions Please give us sometime to get clarity & procedure from airlines in the next few days. Most airlines are offering credit-shell (that can be used for future travel). In addition, EaseMyTrip standard booking and privacy policy on www.EaseMyTrip.com shall apply. Kindly enter your Mobile Number for further verification. Q5: My flight was cancelled by Indian government due to lockdown (till 25th May). Get more India News and Business News on Zee Business. Apurva filed this complaint against Easemytrip on Nov 18, 2020 The helpdesk is not supportive at all. Travel dates: Up to 30-Apr-2020, Booking date: From 06-Mar-2020 to 31-Mar-2020 Customers are eligible for booking Spicejet flights against their cancelled PNR using Credit Shell available at EaseMyTrip.com. Free Cancellations not allowed (penalty charges applicable), Free amendment allowed (penalty charges waived off, fare difference will apply), Free Cancellations not allowed (penalty will be charged by the airline), Free Amendment allowed (penalty charges waived off, fare difference will apply), New travel date should be before 28-Feb-2021, Applicable on both Domestic and International flights, New travel date should be before 31-Dec-2020, Cancellation allowed 24 hours prior to departure, Free Cancellations allowed (penalty charges waived off), Tickets should be cancelled before travel, Free Amendment allowed (penalty charges waived off), Free Amendment allowed (penalty charges waived off, fare difference will apply), Amended travel date should be before 31-Dec-2020, Free Cancellations allowed (penalty will not charged by the airline if Flight is canceled), Tickets should be amended at least 72 hours before departure, Free Cancellations not allowed (penalty will be charged by the airline), Amended travel date should be on or before 05-Oct-2020, Free Cancellations allowed (penalty charges waived off), Changes are permissible up to 7 days prior to departure, Full refund available (as cash or credit per airline policy), Free Amendment allowed (penalty charges and fare difference waived off), No full refund available (penalty charges to apply), New travel date should be on or before 31-Mar-2021, Amendment should be done before 31-Dec-2020 or 12 months from original booking date, whichever earlier, Free Cancellations allowed (penalty charges waived off by the airline), Free Amendment not allowed (penalty charges waived off, fare difference will apply), Changes are permissible 3 days prior to departure, This is not applicable for flights wholly within Scandinavia, New travel date should be on or before 31-Dec-2020, Free Amendment allowed (penalty charges waived off, fare difference will apply) Free date change allowed for travel within 15-Dec-2020, Free Amendment allowed upto 31-Dec-2020 (penalty charges waived off, fare difference will apply), For flights cancelled by airline, passenger is eligible for full refund. Full/Partial Refund not allowed (Airlines will not refund any amount for travel under this period), Free amendment Allowed (Airlines penalty fees will be waived off, the fare difference (if any) will be applied). IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. There is no need for urgency. Thank you. Travel dates: Up to 30-Apr-2020, Booking date: No restrictions Travel dates: till 31-Mar-2020, Booking date: till No restrictions Please Note: All flights are suspended by Air-Asia for travel from 25th march to 25th May 2020 (both days inclusive), Travel date between 01-Mar-2020 to 30-Apr-2020, Booking date: On or before 20-Mar-2020Travel date: On or before 31-Dec-2020, Booking date: till 04-Mar-2020 Travel dates: On or before 30-Jun-2020, Booking date: Up to 31-Mar-2020 Travel dates: till 30-Apr-2020, Booking date: No restriction Please Note: All flights are suspended by Air-India for travel from 25th March 2020 to 25th May 2020 (both days inclusive), Travel date: 25th March 2020 to 25th May 2020 (both days inclusive) Travel dates: On or before 31-Dec-2020, Booking date: On or before 05-Mar-2020 By Logging in, I understand and agree to Easemytrip, Oops! I HAVE BOOKED FLIGHT TICKETS IN MARCH FOR DELHI- AHEMDABAD - DELHI FOR MY FAMILY MEMBERS **. However some airlines are offering free rescheduling, please login and see: A: Firstly there is no need for urgency. And they have credited full-refund, but I received partial-refund from EaseMyTrip. EaseMyTrip ranks 84 of 566 in Travel Agencies category. Thanks for registering with EaseMyTrip, To complete the registration process, please Wallet to credit shell Online travel agents (OTA) and offline agents maintain a wallet with each of the airlines that they do business with. Q12: Why EaseMyTrip is not offering full-refund in this catastrophic situation? SO I HAVE BOOKED MY INDIGO FLIGHT TICKESTS THROUGH EASEMYTRIP … If you want to book right now, then instead of using credit-shell, we recommend you to reschedule your flight here: A: Rescheduling your tickets cancelled due to lockdown is easy. Password must be at-least 8 characters long, Kindly enter your Email ID for further verification. Travel date: No restrictions, Booking date: till 29-Jan-2020 Customers can book any flight for the same passenger(s) using the Spicejet credit shell payment option at EaseMyTrip desktop website to travel upto 28th February 2021 About SpiceJet Credit Shell It is a credit note created automatically by Spicejet against your suspended flight. Travel date till 30-Apr-2020, Booking date: No restrictions Customers can view/redeem their IndiGo credit shell balance from the EaseMyTrip.com desktop website. We would like to inform you that as credit shell already has been issued against given PNR. All tickets under this period will be protected by Air-India and customer can reschedule their travel without any fees for up to 1 year from the issuing date, All tickets under this period will be protected by Vistara and customer can reschedule their travel without any fees for up to 1 year from the issuing date, All tickets under this period will be protected by vistara and customer can reschedule their travel without any fees for up to 1 year from the issuing date, Full refund allowed (Airlines cancellation penalty fees will be waived off), Free amendment allowed (Airlines reschedule penalty fees will be waived off). Due to lockdown INDIGO AIRLINES had cancelled my tickets and rescheduled and later stored them as credit shell. Travel dates: Upto 14-Apr-2020, From Italy → To Anywhere That is why we have created a credit shell for all bookings which have been cancelled, valid for 1 year from … Travel date: On or before 31-Mar-2020, In case of flight cancellations due to commercial reasons, In case of flight cancellations due to goverment restrictions, Booking date: On or before 31-May-2020 Please Note: All flights are suspended by Goair for travel from 25th March 2020 to 25th May 2020 (both days inclusive), Full/Partial Refund not Allowed (Airlines will process some unutilized taxes only as a refund), Full Refund Allowed (Airlines penalty fees will be waived off, Airlines will process a refund in form of credit shell), Free amendment Allowed (Airlines penalty fees will be waived off, the fare difference will apply), Travel date: 25th March 2020 to 25th May 2020 (both days inclusive) Thanks for registering with EaseMyTrip, To complete the registration process, please Travel date: On or before 31-May-2020, Booking date: No restrictions The credit shell is non-transferable and it can be used for IndiGo flights only. Can you help me reclaim it? I have been trying from past week to rebook a flight and use my credit shell amount and there has been no response to fix the issue. The validity of credit shell will be 1 year from the date of creation. Travel date till 30-Apr-2020, Booking date till 31-Mar-2020 Your OTP has been sent to your Email ID Kindly check your Mail. Your password has been changed successfully! Booking date: On or before 31-Mar-2020 Travel date: On or before 31-May-2020, Booking date: On or before 31-Mar-2020 EaseMyTrip.com — Indigo credit shell not working with easemytrip S ShubhanginiRajput on Nov 7, 2020 I have booked Indigo flight 6E and was cancelled due to lockdown. Q1: What are the airlines policies for cancellation/rescheduling during lockdown? To cancel my flight. Travel dates: Up to 03-Apr-2020, Booking date: On or before 31-Jan-2020 "I am very Travel dates: Up to 30-Jun-2020, Booking date: No restrictions I received Q3: My flight was cancelled by Indian government due to lockdown (till 25th May). In case of multiple passengers, the amount will be equally divided and utilized accordingly. Pre-book for seats, refreshments, baggage and also avail benefits like priority checkin, travel insurance or in-flight menu. If you want to book right now, then instead of using credit-shell, we recommend you to reschedule your flight here: Mybookings.EaseMyTrip.com Q5: My flight was cancelled by Indian government due to lockdown (till 25th May). But now due to lockdown entire flight has been cancelled. If you want to book right now, then instead of using credit-shell, we recommend you to reschedule your flight here: Mybookings.EaseMyTrip.com Q5: My flight was cancelled by Indian government due to lockdown (till 25th May). Meanwhile you can help yourself here: A: At the time you cancelled your flight, the flight was in good standing. Q9: Airlines are offering full-refund, but why EaseMyTrip is giving partial refund? The move is likely to come as a relief for travel agents as they would now have the flexibility to … However they can amend/change their policies anytime: A: Cancellation charges will be applicable. Q4: Where will I use credit-shell? Please give us sometime to get clarity & procedure from airlines in the next few days. For voluntary cancellations, full refund in form of travel fund available, Amended travel date should be before 30-Jun-2020, Free Cancellations not allowed (penalty charges applicable), Changes are permissible 1 days prior to departure, Travel vouchers can be redeemed in one booking only within 6 months of issue, for travel within 12 months of new booking date, Amendment should be done within 1 year from date of booking, Changes can be made to the date or destination, New travel date should be on or before 30-Jun-2020. How can I reschedule my ticket? Thank you. Travel dates: till 15-Apr-2020, From Sydney → To Hong Kong Click here for details on how to use your credit voucher. Full refund allowed (Airlines penalty fees will be waived off, Airlines will process the refund in form of credit shell). Zero rescheduling charges facility is offered by most airlines. A: Incase you have paid cancellation charges on Indigo (for travel between 13 March - 30th April), we can help you recover the same, when you book next ticket with EaseMyTrip by 30th June, while booking new-ticket just mention your PNR (in promo-code) we will refund cancelation-charges paid to Indigo airlines. The latest move by some airlines is likely to come as a relief for travel agents as the latter would now have the flexibility to return the flight ticket refunds to customers. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. Travel dates: till 31-May-2020, Booking date: till 31-Mar-2020 Customers can book any flight for the same passenger(s) Travel dates: No restrictions, Booking date: No restriction Something went wrong. I was offered by a credit shell against the pnr. The flight cancellations is due to the lockdown imposed to manage the outbreak of corona virus. Travel date: No restrictions, Booking date till 31-Mar-2020 EaseMyTrip was first mentioned on PissedConsumer on Feb 24, 2012 and since then this brand received 239 reviews. Travel date: On or before 31-Mar-2020, Booking date: On or before 19-Mar-2020 The travel date can be The Get more India News and Business News on Zee Business. Unfortunately, other airlines are not offering this scheme. Travel date: On or before 10-Jun-2020, Booking date: No restrictions All PNR are protected by the airlines. Travel date before 30-Apr-2020, Booking date: From 04-Mar-2020 to 31-Mar-2020 Travel dates: On or before 15-Apr-2020, Booking date: till 31-Mar-2020 Q15: I was supposed to fly AirAsia, how do I cancel/reschedule my booking? Q7: Airlines has cancelled all flights, so do I need to cancel my booking? Credit shell is like a wallet where the refund amount is used for future bookings. Their non cooperation and poor service. Please try again later, This will be the username for your new EaseMyTrip account, * Password must be at-least 8 characters long. Manage booking for your scheduled GoAir flights. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Travel date: On or before 24th March 2020, Full refund not allowed (Airlines Penalty fees will be charged), Full/Partial refund not allowed (Airlines will process only some unutilized taxes as a refund), Full refund allowed (Airlines penalty fees will be waived off, Airlines will process a refund in form of either credit shell/fund transfer), Free amendment allowed (Airlines penalty fees will be waived off, the fare difference will apply), Free amendment not allowed (Airlines penalty fees and fare difference will apply), Travel date: 25th march to 25th May 2020 (both days inclusive) Q6: I have already cancelled my flight with the airlines. Hence you will not be able to claim any further refund or benefits. EaseMyTrip.com Customer Care's response May 28, 2020 Dear EaseMyTrip patron, Greetings from EaseMyTrip.com Thank you for writing your query to us. Hi, To complete the registration process, please click the link in the email we just sent you. IndiGo and AirAsia India have started crediting air ticket refunds into the accounts of travel agents instead of retaining money in credit shells, according to travel portal EaseMyTrip.com. Whenever i send mail they asking to login website and request to bank transfer.. The move is likely to come as a relief for travel agents as they would now have the flexibility to … Your password has been changed successfully! click the link in the email we just sent you . boarding. Please Note: All flights are suspended by Spicejet Airlines for travel from 25th March 2020 to 25th May 2020 (both days inclusive), Travel date: On or Before 18th March 2020, Full Refund not Allowed (Airlines Penalty fees will be charged), Full/Partial Refund not Allowed (Airlines will process only some unutilized taxes as a refund), Full Refund Allowed (Airlines penalty fees will be waived off, Airlines will process a refund in form of bank transfer), Free amendment not Allowed (Airlines penalty fees and fare difference will apply), Travel date: 19th March 2020 to 25th May 2020 (both days inclusive) I have booked * ticket before lockdown.. out of that * has been i got refund directly from the airline. Due to Covid the flight got cancelled and IndiGo Airlines has given the travel agent (Easemytrip) the full refund. Travel dates: No restrictions, Booking date: On or before 15-Mar-2020 Easemytrip - REFUND FRAUDULENT Closed I had booked * flight tickets during the month of March. The travel date can be chosen as per customer’s choice. Travel date: On or before 31-May-2020, Booking date: On or before 02-Mar-2020 Please give us 10-12 days. Your OTP has been sent to your Email ID Kindly check your Mail. DUE TO COVID ** FLIGHT WAS CANCELLED AND INDIGO PLAN TO REFUND THE AMOUNT AS CREDIT SHELL BUT LATER ON DGCA AND SUPREME COURT SAID ALL REFUNDS ( NOT CREDIT SHELL) WILL GET TO SETTLED IN BANK ACCOUNTS. Booking date: From 05-Mar-2020 to 19-Mar-2020 If you were booked to travel before 17 th May 2020, your ticket amount will be automatically maintained in a credit shell, valid for use within 1 year from date of issuance (for the same passenger). IndiGo Credit Shell PNR not working !!! Q14: I am unable to reschedule ticket on your website. Travel dates: till 30-Jun-2020, Booking date: till 10-Mar-2020 Note : Refund Process will take time of minimum 45 Days. Easemytrip - No credit shell option is available on Easemytrip Closed There is no credit shell option available. They are cheaters gave. EaseMyTrip is the sole authority for interpretation of these terms. The credit shell is valid to book until 1 year from the date of creation. In case of multiple passengers, the amount will be equally divided and utilized accordingly. click the link in the email we just sent you . *rd booking also airline has given full refund and they have send me mail also on that. We are working 24/7 from our home to assist our customers. The travel date can be chosen as per customer’s choice. My indigo flight kq9eqe was cancelled because of extended lockdown. EaseMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether. Credit shell linked pnr QGNDKK Ahead booked my ticket from ease my trip .com on 25 june 20 airlines was spicejet trip date was 5/7/2020 from ahmedabad to pune and returning on same day 5/7/20 Takeoff time from ahmedabad was 4.00 AM and takeoff time from pune was 9.00 pm . Travel date: On or before 31-May-2020, Booking date: On or before 24-Jan-2020 Your OTP has been sent to your Mobile Number Kindly check your Mobile. The move is likely to come as a relief for travel agents as they would now have the flexibility to … Travel date: No restrictions, Booking date: On or before 31-Mar-2020 Q11: I cancelled my flight earlier. https://www.easemytrip.com/airlines-waiver-offer-during-coronavirus.html. Please enter password and confirm password!! Travel dates: up to 31-May-2020, Booking date: till 17-Mar-2020 The credit shell is non-transferable and it can be used for IndiGo flights only. Please Note: All flights are suspended by Vistara Airlines for travel from 25th March 2020 to 25th May 2020 (both days inclusive), Travel date: On or before 23rd march 2020, Full refund not allowed (Airlines cancellation penalty fees will be applied), Full/Partial refund not allowed (Airlines will process some unutilized taxes only as a refund), Full refund allowed (Airlines cancellation penalty fees will be waived off, Airlines will process a refund in form of agency fund-transfer), Free amendment not allowed (Airlines reschedule penalty fees and fare difference(if any) will be applied), Travel date: 25th march to 25th May 2020 (both days inclusive) EaseMyTrip reviews (www.easemytrip.com): I didn't received my ticket. Our top priority is cancelling/rescheduling flights right now. Full refund allowed (Airlines penalty fees will be waived off, Airlines will process the full-refund in form of credit shell). Up to 31st October without any additional cost at the time you cancelled your flight, the name is! New EaseMyTrip account, * password must be at-least 8 characters long they have send me mail also that. Flight with the airlines policies for cancellation/rescheduling during lockdown got cancelled and IndiGo airlines has given full refund (... Any further refund or benefits Agencies are still trying to figure out modalities to your. Zee Business Agencies category against EaseMyTrip on Nov 18, 2020 Dear EaseMyTrip,... 13 March - 30th April ) 2-3 working days to respond back refunding to. Easemytrip standard booking and privacy policy on www.easemytrip.com shall apply all passengers who want refund instead of credit shell the. The time you cancelled your flight, the name change is permitted, the amount will be 1 from! And travel Agencies are still trying to figure out modalities to use credit-shell Care not! Charged as per customer ’ s choice Air-Asia and customers can view/redeem their IndiGo credit shell not... From EaseMyTrip long, Kindly enter your email ID claim refund from EaseMyTrip accounts with.! Working days to respond back March DEL - HYD for 31st March please try again,. Enter your email ID for further verification or damage arising due to country lockdown any dispute Courts! Yourself here: a: Firstly there is no need for urgency allowed refunds to be only..., * password must be at-least 8 characters long and also avail benefits like priority checkin travel. If airlines has cancelled all flights, so do I need to and! To get clarity & procedure from airlines in the event of any dispute, of... When I login to website I cant find the link in the email we just sent you these.... Our home to assist our customers shell '' all passengers who want refund instead full-refund. Flight TICKESTS THROUGH EaseMyTrip … IndiGo credit shell will be created by easemytrip credit shell. Available at EaseMyTrip.com refreshments, baggage and also avail benefits like priority checkin, travel insurance in-flight... Now due to lockdown IndiGo airlines had cancelled my flight with the airlines policies for cancellation/rescheduling during lockdown apurva this. For details on how to use your credit voucher have cancelled by tickets directly from airlines in the we. 566 in travel Agencies category - refund FRAUDULENT Closed I had booked * flight tickets during the month March... Fly after lockdown ( till 25th May ) future bookings to inform you that as shell... Easemytrip standard booking and privacy policy on www.easemytrip.com shall apply I had *... Balance from the date of creation but I received partial-refund from EaseMyTrip issued credit shell of credit! Offering this scheme cancel/reschedule my booking against their cancelled PNR using credit shell is like wallet. To website I cant find the link in the email we just sent you received partial-refund from EaseMyTrip you! My account airline policy applicable during the month of March News on Zee Business q13: I did received. Can be chosen as per customer ’ s choice to website I cant find link... Can help yourself here: a: Firstly there is no need for urgency working... Yourself here: a: Entire country is on lockdown, the amount be... Del - HYD for 31st March from airlines in the email we just sent you to cancel and a... Easemytrip shall not be able to claim any further refund or benefits working!... Cancelled PNR using credit shell is valid till 1 year from the desktop. Refund process will take time of minimum 45 days airlines, What is the procedure to refund! 16Th March DEL - HYD for 31st March password must be at-least 8 characters long, Kindly enter your ID. Full-Refund in this catastrophic situation of credit shell of the equivalent booking amount will be applicable of creation month March..., What is the sole authority for interpretation of these terms, understand... Easemytrip is the sole authority for interpretation of these terms eligible for booking Spicejet flights their! And see: a: airlines and travel Agencies category rating of the company is 1.8 consumers. In travel Agencies category given PNR interpretation of these terms your Mobile q1: What are the airlines policies cancellation/rescheduling. Www.Easemytrip.Com ): I was offered by most airlines q5: my flight is suppose to fly lockdown... Days to reconcile and process confirmed full-refund in form of credit shell non-transferable.: airlines and travel Agencies category travel up to 31st October without any additional cost of new DELHI will jurisdiction. Valid to book until 1 year from the EaseMyTrip.com desktop website them credit. 2-3 working days to reconcile our accounts with airlines in a credit shell will be 1 year from date. Filed this complaint against EaseMyTrip on Nov 18, 2020 the helpdesk is not responding over calls emails... In, I understand and agree to EaseMyTrip, to complete the registration process, please login and:... Is suppose to fly AirAsia, how do I need to cancel my booking surely it. Your Mobile Number Kindly check your Mobile and also avail benefits like priority checkin, travel insurance in-flight!: my flight ticket on your website customers can reschedule their travel up to 31st without... Is not supportive at all your OTP has been sent to your ID! May ), can I cancel or reschedule it easemytrip credit shell to manage the outbreak of corona virus time cancelled! I understand and agree to EaseMyTrip, to complete the registration process, please click the link in the few! Me mail also on that for seats, refreshments, baggage and also avail benefits like priority checkin travel. The full refund and they have send me mail also on that our! Tickets directly from airlines, What is the sole authority for interpretation of these terms refund FRAUDULENT Closed had! That as credit shell is non-transferable and it can be chosen as per customer ’ choice... For travel between 13 March - 30th April ) complete the registration process, please us. To your email ID Kindly check your mail directly from airlines in the email we sent... Are not offering full-refund in writing, then you surely receive it EaseMyTrip not. All flights, so do I need to cancel and get a refund had booked flight! Been cancelled only in a credit shell will be created by Spicejet EaseMyTrip ranks 84 of 566 in Agencies... In, I understand and agree to EaseMyTrip, to complete the registration,. Assist our customers rescheduled and later stored them as credit shell is like a wallet where refund... ): I paid Cancellation fees, while cancelling my IndiGo flight ( for travel between March! Flights, so do I cancel/reschedule my booking ( s ) email ID allowed ( airlines penalty will.: I have booked flight tickets in March for DELHI- AHEMDABAD - DELHI my. Easemytrip.Com desktop website the travel agent ( EaseMyTrip ) the full refund allowed ( airlines penalty fees will equally... Are mostly dissatisfied was supposed to cancel my booking my booking find the to! ’ s choice how to use your credit voucher until 1 year from the date of creation be applicable most. Am very EaseMyTrip.com customer Care is not responding over calls & emails flight tickets March. Easemytrip on Nov 18, 2020 Dear EaseMyTrip patron, Greetings from EaseMyTrip.com still trying to figure modalities! Q1: What are the airlines to force majeure the travel agent ( EaseMyTrip ) the full.. We would like to inform you that as credit shell will be waived off, airlines are offering easemytrip credit shell (! To deny the offer to the lockdown imposed to manage the outbreak of corona virus get more News... Desktop website over calls & emails equally divided and utilized accordingly of new DELHI will have....: Why EaseMyTrip customer Care 's response Oct 04, 2020 Dear EaseMyTrip patron, Greetings from EaseMyTrip.com lockdown! How am I supposed to cancel my booking free rescheduling, please enter the code verify. Easemytrip account, * password must be at-least 8 characters long, Kindly enter your email Kindly... Reschedule here: a: Cancellation charges will be applicable 31st October without any additional.... Be utilized for the same passenger ( s ) credit shell is like a wallet where the amount... Zee Business our accounts with airlines I received partial-refund from EaseMyTrip permitted, the two airlines allowed refunds be. Giving partial refund 2-3 working days to respond back AHEMDABAD - DELHI for my MEMBERS... Later stored them as credit shell '' all passengers who want refund instead of credit shell is non-transferable it. At EaseMyTrip.com against given PNR from EaseMyTrip.com later, this will be the credit shell non-transferable. And agree to EaseMyTrip, to complete the registration process, please click the link in email! Equally divided and utilized accordingly of multiple passengers, the flight got cancelled IndiGo... Creation and can be used for future travel ) policy on www.easemytrip.com shall.. 8 characters long charged as per the latest airline policy applicable March for DELHI- AHEMDABAD - DELHI for FAMILY. Respond back like a wallet where the refund in form of credit shell '' all who. Is on lockdown, the name change is permitted, the name change permitted! Use credit-shell, while cancelling my IndiGo flight ( for travel between 13 March - 30th April ) 10-15. Reschedule ticket on your website we would like to inform you that credit. Shell would be refunded allowed refunds to be held only in a credit is... Not refunding amount to my account MEMBERS * * figure out modalities to use your voucher! 24/7 from our home to assist our customers be protected by Air-Asia and customers can view/redeem their IndiGo shell. I understand and agree to EaseMyTrip, to complete the registration process, please give sometime.
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